Shipping information

All orders are processed within 2-3 business days, orders are not shipped or delivered during weekends or public holidays.

Shipments may be delayed due to high volume of orders. Should there be any significant delays with the shipping of your order, we will contact you via email or telephone.

• Disclaimer: subject to change to the next available shipment date of the forwarding company.

RETURNS

Customer are entitled to seven (7) calendar days to return the goods from the date of purchase (Please do inform us immediately through Whatsapp or Email us with picture as prove, once you received the faulty goods).

Any goods returned after seven (7) calendar days will not be entertained. To be eligible for a return, the goods must be unused and be in the same condition that it was received. It must also be in the original packing. Proof of purchase must be presented upon returning of goods. Please do not send the goods back to the manufacturer. Any goods not in its original condition is damaged, missing parts for any reasons whatsoever not due to the error from Little Craft Harbour will not be entitled to returns.

REFUNDS ( If applicable )

An email will be sent to notify the customer(s) upon receipt of returned goods as well as the approval or rejection for a refund. Once approved, the refund will be processed and credited to the credit card of the customer or the original mode of payment, within a certain number of days. Little Craft Harbour Sdn Bhd reserves the right to where partial refunds (if applicable) are given.

LATE OR MISSING REFUNDS (IF APPLICABLE)

Should the customer have yet to receive a refund, kindly check with our preferred credit card company and /or financial Institutions. It may take some time for the refund to be reflected in the account and/or card statement.