We take the privacy of our customers severely, and will only collect your information as outlined below.

Data protection is a matter of ‘Trust’ and information that is dear to us, we will safeguard it. Therefore, your name, contact number, email and address will only be used for our business transactions on delivery or our monthly newsletter.  

We will only keep your information as long as you are actively purchasing from our website and also record keeping for future referencing.

You can visit our Site and browse without providing your details. During your visit to the Site, you remain anonymous and there is no other way we can identify you, however, if you have created an account with us. Your email address will only be known, while your password will be known only by you.

Collection of Personal Information

Little Craft PLT does not sell shares or trade customers’ personal information collected online with third parties.

Personal information collected online will only be disclosed within our company.

When you created an account with Little Craft Harbour (Operated by Little Craft PLT), the personal information we collect will only include as below:

• Name
• Delivery Address
• Email Address
• Contact Number
• Date of Birth

The personal information we have collected from you will be used in the following ways below:

• TO deliver products purchased from our website at Little Craft Harbour (Operated under Little Craft PLT)
• TO update you on the delivery of the product and for customer support purposes.
• TO provide you with relevant product information
• TO process your orders and to provide you with services and information offered through our website and which you request
• Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions about payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our user's demographics; send you information we think you may find useful on which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

We may pass your name and address to a courier company to deliver the product.

When you register as a user on Little Craft Harbour (Operate under Little Craft PLT), we will also use your personal information to send you marketing and/or promotional materials from time to time.

PAYMENT THROUGH GATEWAY

Payments that you make through our Site will be processed via Public Bank or SenangPay gateway. Submission of information to the Payment gateway service must be accurate for the payment to go through.

UPDATING YOUR PERSONAL INFORMATION

Information given to us through signing up is not to be retrieved directly from us, but you may change your information by logging into our website. We do not carry any liability for misused passwords as the passwords are only known by members personally.

SECURITY OF YOUR PERSONAL INFORMATION

Little Craft Harbour (Operated under Little Craft PLT) ensures that all information collected will be safe and secure. Personal information protected will be as listed below:

• Restricting access to personal information
• Maintaining technology products to prevent unauthorized computer access
• Using SSL (Secure Sockets Layer) encryption technology when processing your financial details

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information to other organization other than irreleavant business third parties (such as courier service). In exceptional circumstances Little Craft Harbour may required to disclosed personal information if we have grounds to believe suspicion of fraud, threat to life or health, or any other law enforcement purposes. We are committed to comply with the Privacy Act and the National Privacy Principles.

We may however use your contact information to send newsletter from us.

If you believe that your privacy has been breached by Little Craft Harbour please do contact us at contact@littlecraftharbour.com and we will resolve the issue IMMEDIATELY.

COLLECTION OF COMPUTER DATA

When you visit our SITE, our servers will automatically record information that your browsers sent. This data may include as below:

• Your Computer’s IP address
• Browser Type 
• Webpage you were visiting before you came to our site
• The pages you visit on Little Craft Harbour
• The time spent on those pages, items and information searches on OUR SITE, access time and dates and other statistics.

This information is collected for analysis and evaluation in order to help us improve OUR SITE and the SERVICES and PRODUCTS that we sell on our plateform. This data will not be used in association with any other personal information.

CHANGES TO THE PRIVACY POLICY

Little Craft Harbour (Operated by Little Craft PLT) reserves the right to modify and change the Privacy Statement at any time. Any changed to this policy will be published on OUR SITE.

COMPLAINTS ABOUT BREACHES OF PRIVACY

If you are not satisfied with the way in which we handle your enquiry or complaint, please do not hesitate to contact us at contact@littlecraftharbour.com